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FAQ's - Shopping
FAQ's - Shopping
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HOME
ABOUT US
About Us
Featured Artist
Contact
PRINTS
MUGS
KIDS
ADULTS
FAQ's
FAQ's -General
How do I become a member to receive free shipping?
Do you offer Plus sizes?
I received a suspicious DM asking for personal information, is this legitimate?"
What if I bought something that is now on sale- can I get the sales price?
Will I get the same color fabric I see on my monitor?
Have a question we didn't answer?
FAQ's - Product Care
Cotton Materials
Polyester Materials
Vinyl Materials
FAQ's - Shipping
What shipping methods are available?
What are you processing times?
Do you ship internationally?
Do you ship to P.O. Boxes?
Can I change the address to a different address after I have made my order?
How do I track my order?
How long do I wait if my package is taking longer than expected to be delivered?
What do I do if I believe my package is lost?
Have a question we didn't answer?
FAQ's - Returns
What do I do if I want to return a purchase?
What is needed to return a purchase?
What are your return fees for product returns/exchanges?
How do I request a return?
How long do I have to submit a claim for a merchandise return/exchange?
How do you support service to a product I received that is damaged?
How long do I have to report a product as faulty (has a manufacturing defect)?
Have a question we didn't answer?
FAQ's - Shopping
What about taxes?
Can I change the address to a different address after I have made my order?
Do you offer Plus sizes?
Do you price adjust if I purchased before a sale started?
How do I cancel an order?
How do I add/update an order?
What are you product processing times once orders are placed?
What methods of payment are available?
Where can I find/buy EvanRuby merchandise?
Have a question we didn't answer?
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Do you price adjust if I purchased before a sale started?
We do not adjust prices if you purchased before a sale started or after a sale ended.
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